Welcome to the Colliers International (WA) Portfolio Management website
Authorised Users: Please enter your email address and password at
the left to login to the system.
Colliers International has invested heavily in recent years on real estate specific, web enabled Management Information Systems to assist in the delivery of “best in class” Commercial Property Management and Leasing services.
The launching of the Colliers International Portfolio building website is a significant benefit for all tenants of properties managed to Colliers International. The website is not intended to replace either the property managerbut merely become a useful tool for tenants.
The portfolio website has been designed to provide a 24/7 Work Request System (WRS) for tenant communication, thus affording to tenants a reliable, responsive facility for work requests and enquiries. The WRS provides a consistent and locally based single point of initial personal contact for all aspects of tenant enquiry.
Key features of the WRS approach include:
- a 24 hour single point of contact through the web site as email,
- single point of contact for coordinating contractors’ responses,
- determination of the nature of service, its urgency and appropriate action to be taken,
- capture and management of all relevant request, action and progress details,
- notification to the Facilities Manager and the Property Manager, and· the allocation/aggregation of non-urgent service requests for inclusion within a contractors next scheduled site visit.
Each service request is fed into a common system of recording and status tracking. The data is presented in graphical format and is compiled with our periodic reports.
For more information about this system please contact:
Claire Normanton
Manager eCommerce
|